FAQ

Questions, before you sign up

60 answers across 8 topics. If you still have questions, we are here to help.

What is Mani?

What is Mani? +

Mani is an AI marketing tool that generates ads, social posts, and emails grounded in your brand identity. Paste your website URL, and Mani extracts your Brand DNA (colors, voice, audience, products) to create on-brand content in seconds.

Who is Mani for? +

Solo founders, in-house marketers, agencies, e-commerce operators, and anyone who needs brand-consistent ad creative at scale. If you publish content to more than one platform and want it to feel like your brand every time, Mani is built for you.

How is Mani different from Canva? +

Canva is a design tool where you start with a blank canvas. Mani is an AI ad generator grounded in your Brand DNA. You paste your URL, Mani learns your brand, and generates complete ads, copy included. No dragging, no resizing, no template hunting.

How is Mani different from ChatGPT? +

ChatGPT writes generic copy with no knowledge of your brand. Mani generates complete ad creative (visuals + copy + formatting) matched to your brand identity, audience, and platform requirements. The output is ready to publish, not a rough draft.

Does Mani replace my designer? +

No. Mani handles high-volume ad variants and daily content production. Your designer handles brand strategy, custom campaigns, and creative direction. Think of Mani as your team's production engine, not its creative director.

What types of content does Mani generate? +

Static ads, carousel ads, video scripts, social posts, UGC-style content, email creative, and display ads. Each format is optimized for the platform it targets, with proper aspect ratios, character limits, and visual styles.

Is Mani AI-generated content detectable? +

Our outputs are designed to look brand-native, not AI-generated. We use your actual brand elements (real product photos, your color palette, your voice) so the result looks like it came from your marketing team.

What platforms does Mani support? +

Meta (Facebook + Instagram), TikTok, LinkedIn, Pinterest, X, Reddit, and Google Display. Each platform gets content sized and styled to its specs, including copy length, hashtag conventions, and aspect ratios.

How long does it take to generate an ad? +

15 to 90 seconds from Brand DNA scan to finished ad creative, depending on the content type. Static ads are fastest. Carousels and multi-variant batches take a bit longer.

Can I use Mani for organic social content too? +

Yes. The same Brand DNA powers social posts, stories, and organic content, not just paid ads. Your organic feed stays on-brand with the same voice and visual identity as your ad campaigns.

Pricing + Plans

Is there a free tier? +

Yes. The free plan includes 20 ad generations per month, 10 image generations per month, 1 brand profile, the Brand DNA scanner, ad clone, and 5 platform exports. Video generation is reserved for Starter and above. No credit card required to start.

What is the difference between Solo, Studio, and Scale plans? +

Solo ($29/mo) gives you 200 generations and 3 brands. Studio ($79/mo) gives you unlimited generations, 10 brands, and team collaboration. Scale ($199/mo) adds API access, white-labeling, and priority support for agencies.

Is there an Enterprise plan? +

Yes. Enterprise includes custom generation limits, SSO, dedicated account management, SLA guarantees, and custom integrations. Contact our sales team for pricing tailored to your organization.

Do you offer annual billing? +

Yes. Annual billing saves you 20% compared to monthly. All plans are available on both monthly and annual cycles. You can switch between them at any time.

What is your refund policy? +

Full refund within 14 days of any paid plan purchase. No questions asked. After 14 days, you can cancel anytime and your plan remains active until the end of the billing period.

Is there a trial period? +

The free plan acts as a permanent trial. You can use 20 generations per month forever. Paid plans also come with a 14-day money-back guarantee so you can try them risk-free.

What counts as one generation? +

One generation is one piece of finished content: a single ad, a single social post, or a single email. A carousel counts as one generation. Regenerating or editing a piece does not count as additional generations.

Do you offer a price lock guarantee? +

Yes. The price you sign up at is the price you keep for the life of your subscription. We will never raise your rate while your plan is active.

Getting Started

How long does setup take? +

About 5 minutes. Paste your website URL, Mani scans it to extract your Brand DNA, you review and tweak the results, and you are ready to generate. No templates to configure, no design files to upload.

How accurate is the Brand DNA extraction? +

Very. Mani pulls your actual brand colors, logo, tagline, voice tone, target audience, and product catalog from your live website. You can review and adjust anything before generating content.

Is there a learning curve? +

Minimal. If you can type a sentence, you can use Mani. The interface guides you from brand scan to finished ad. Most users generate their first ad within 10 minutes of signing up.

Can I import existing brand assets? +

Yes. You can upload logos, product photos, brand guidelines, and font files to supplement what Mani extracts from your website. Uploaded assets take priority over extracted ones.

Is there a mobile app? +

Not yet. Mani is a web application optimized for both desktop and mobile browsers. A native mobile app for quick approvals and edits is on our roadmap.

What browsers does Mani support? +

Chrome, Firefox, Safari, and Edge. All modern versions from the last two years. We recommend Chrome for the best experience with image generation previews.

Do you offer onboarding support? +

Yes. Free plans get access to our help center and community. Paid plans include guided onboarding walkthroughs. Studio and Scale plans get a dedicated onboarding call.

How do I generate my first ad? +

After your Brand DNA is ready, click "Create" and choose your content type (ad, post, email). Describe what you want in plain language, pick a platform, and Mani generates the creative. Edit, approve, and export.

Features

What is Brand DNA? +

Brand DNA is Mani's understanding of your brand: colors, typography, voice, tone, audience, products, and visual style. It is extracted automatically from your website and used as the foundation for every piece of content Mani generates.

What is the Vibe Picker? +

The Vibe Picker lets you set the mood for a generation: playful, professional, bold, minimal, luxurious, and more. It adjusts copy tone, color intensity, and layout style to match the energy you want.

What is Campaign Studio? +

Campaign Studio lets you create a full campaign across multiple platforms at once. Define a theme, select your channels, and Mani generates platform-optimized creative for each one in a single batch.

Can I edit ads with natural language? +

Yes. After generation, you can type instructions like "make the headline shorter" or "swap the product photo" and Mani will regenerate with your changes applied. No design tools needed.

What is the daily content queue? +

The daily queue suggests fresh content ideas based on your brand, industry trends, and posting schedule. Approve, edit, or skip each suggestion. It keeps your content calendar full without manual planning.

What is the 3-month calendar? +

A visual content calendar that maps your planned and generated content across 90 days. Drag to reschedule, click to preview, and spot gaps in your publishing cadence at a glance.

What is Brand Radar? +

Brand Radar monitors your industry and competitors for trending topics, seasonal moments, and content opportunities. It surfaces timely ad ideas you can generate with one click.

Can I approve ads from my phone? +

Yes. The mobile-optimized web app lets you review, approve, or reject generated content from any device. Quick swipe actions make it fast to process a batch of ads on the go.

Can I manage multiple brands? +

Yes. Free supports 1 brand. Solo supports 3. Studio supports 10. Scale supports unlimited. Each brand has its own DNA, color palette, content library, and team permissions.

What export formats are available? +

PNG, JPG, SVG, PDF, MP4 (for video), and HTML5 (for animated display ads). You can also export directly to connected ad platforms or download a ZIP of all assets in a campaign.

Comparison

How does Mani compare to hiring an agency? +

An agency costs $3,000 to $15,000 per month and delivers 10 to 30 assets. Mani costs $29 to $199 per month and generates hundreds of on-brand assets. Agencies are better for brand strategy. Mani is better for production volume.

How does Mani compare to hiring a freelancer? +

Freelancers are great for custom creative but limited by hours. Mani generates brand-consistent variants in seconds. Many teams use both: freelancers for hero creative, Mani for the volume of variants and daily content.

How does Mani compare to using templates? +

Templates require manual customization for every variant. Mani generates finished creative automatically. No swapping text, no resizing images, no matching colors. Your brand is already baked in.

How does Mani compare to doing it manually? +

Manual ad creation takes 30 to 60 minutes per asset. Mani generates comparable quality in under 90 seconds. For teams publishing across multiple platforms daily, the time savings compound fast.

How does Mani compare to other AI ad tools? +

Most AI ad tools generate generic content and hope you will fix it. Mani starts from your Brand DNA, uses your real product photos, and produces platform-ready creative that looks like it came from your team.

Can I use Mani alongside my existing tools? +

Absolutely. Mani integrates with your ad platforms, email tools, and design workflow. Use it for high-volume production and keep your existing tools for everything else.

Integrations

Does Mani integrate with Shopify? +

Yes. Connect your Shopify store and Mani pulls your product catalog, images, prices, and descriptions directly. Generate ads for specific products or collections without re-entering any data.

Does Mani integrate with Klaviyo? +

Yes. Push generated email creative directly to Klaviyo campaigns and flows. Mani respects your Klaviyo templates and brand settings for a seamless handoff.

Does Mani connect to Meta Ads Manager? +

Yes. Export generated ads directly to your Meta Ads Manager account. Mani creates properly sized assets for Facebook and Instagram with platform-compliant text ratios.

Does Mani connect to TikTok Ads? +

Yes. Push TikTok-optimized creative (vertical video scripts, UGC-style statics, spark ad formats) directly to your TikTok Ads Manager from Mani.

Can Mani publish content directly? +

Yes, for connected platforms. You can schedule and publish social posts directly from Mani. For ad platforms, we export assets and copy, but campaign setup stays in the native ad manager.

Is there an API? +

Yes, on the Scale plan and above. The Mani API lets you generate content programmatically, integrate with your own tools, and build custom workflows. Full API documentation is available in your dashboard.

Security + Privacy

Where is my data stored? +

All data is stored on encrypted servers in the United States. Brand assets, generated content, and account data are isolated per workspace with role-based access controls.

Is Mani GDPR compliant? +

Yes. We are fully GDPR compliant. You can request data export or deletion at any time. We process only the minimum data needed to deliver the service and never sell personal information.

Is my ad data used to train AI models? +

No. Your brand data, generated content, and creative assets are never used to train models. Your content is yours. Period.

Is Mani SOC 2 certified? +

We are currently pursuing SOC 2 Type II certification. Enterprise customers can request our latest security assessment and penetration test results from our sales team.

How is my data encrypted? +

Data is encrypted in transit with TLS 1.3 and at rest with AES-256. Authentication tokens are hashed with bcrypt. All infrastructure runs on hardened cloud instances with automated patching.

Can I delete all my data? +

Yes. You can delete your account and all associated data from your settings page. Deletion is permanent and processed within 30 days. We also honor deletion requests via email at privacy@maniai.com.

Support + Community

What support channels are available? +

Email support for all plans. Live chat for Solo and above. Priority support with dedicated reps for Studio and Scale. Enterprise gets a named account manager and phone support.

What is the typical response time? +

Free plan: 48 hours. Solo: 24 hours. Studio: 4 hours. Scale and Enterprise: 1 hour during business hours. Critical issues are escalated immediately on all paid plans.

Is there a community? +

Yes. Join our community on Discord where you can share ads, get feedback, learn best practices, and connect with other marketers using Mani. Our team is active in the community daily.

How do I request a feature? +

Submit feature requests through the feedback board in your dashboard or in our Discord community. We review requests weekly and publish our roadmap so you can see what is coming.

How do I report a bug? +

Use the bug report button in the app (bottom-right corner) or email support@maniai.com. Include a screenshot or screen recording and we will investigate within one business day.

I need help with my account. Who do I contact? +

Email support@maniai.com or use the live chat in the app. For billing issues, include your account email. For technical issues, include a screenshot. We typically resolve account issues same-day.

Didn't find your question?

Our team is ready to help. Reach out through support, check our pricing FAQ for billing details, or book a demo to see Mani in action.