Connect mani to Shopify
Before you start
- ☐ A Shopify store with at least 1 published product
- ☐ A mani account (Free plan or above)
- ☐ Admin access to your Shopify store
Setup steps
Log in to your mani dashboard
Go to maniai.com and sign in. If you do not have an account, sign up for free.
What good looks like
You see your dashboard with the Brand DNA scanner.
Common errors
If the dashboard is blank, clear your browser cache and try again.
Navigate to Integrations
Click Settings in the sidebar, then Integrations.
What good looks like
You see a list of available integrations including Shopify.
Common errors
If you do not see Integrations, check that you are on Starter plan or above.
Click Connect Shopify
Click the Connect button next to Shopify. You will be redirected to Shopify's OAuth page.
What good looks like
Shopify asks you to authorize mani to access your store.
Common errors
If you get an error, ensure you are logged into the correct Shopify store.
Authorize mani
Review the permissions requested (read products, read orders, read store info) and click Install App.
What good looks like
You are redirected back to mani with a 'Connected' badge on Shopify.
Common errors
If authorization fails, check that you have admin access to the Shopify store.
Verify the connection
Go to Brand DNA and run an extraction using your Shopify store URL.
What good looks like
Products from your Shopify catalog appear in the Brand DNA extraction.
Common errors
If products are missing, wait 5 minutes for the sync to complete.
Generate your first Shopify ad
Click Generate and select a product from your catalog. Choose Meta Feed format.
What good looks like
An ad appears with your product name, price, and brand colors.
Common errors
If the ad references the wrong product, check your Brand DNA product list.
Export to Meta Ads Manager
Approve the ad and click Export > Meta. Select your ad account.
What good looks like
The ad appears in your Meta Ads Manager creative library.
Common errors
If Meta is not connected, go to Settings > Integrations > Meta first.
Enable daily queue sync
In Settings > Queue, enable 'Include Shopify products.' The daily queue will feature your Shopify products.
What good looks like
Daily queue settings show 'Shopify products: enabled.'
Common errors
If the toggle is not visible, ensure the Shopify connection is active.
What you can do once connected
Troubleshooting
Products not syncing
Wait 5 minutes after connecting. If still missing, disconnect and reconnect. Shopify syncs products on a 15-minute cycle.
Wrong product images
Mani uses the first image in your Shopify product listing. Reorder images in Shopify to set the preferred image first.
OAuth error during connection
Ensure you are logged into Shopify as an admin. Staff accounts with limited permissions may not authorize apps.
Connection shows as disconnected
Shopify may have revoked the app token. Go to Shopify > Apps > mani and reinstall.
Brand DNA does not match Shopify store
Re-run Brand DNA extraction with your Shopify URL. Ensure the URL is your live storefront, not your admin URL.
Disconnect
Go to Settings > Integrations > Shopify > Disconnect. Alternatively, remove mani from Shopify Admin > Apps. Your Brand DNA and generated ads are preserved. Only the live product sync stops.
Questions
Do I need a paid Shopify plan?+
Yes. Mani connects via Shopify's API which requires a paid Shopify plan. Development stores work for testing.
Which Shopify data does mani access?+
Products (name, description, price, images), store info (name, URL), and basic order data (for retargeting). We never access customer personal data.
Can I disconnect at any time?+
Yes. Go to Settings > Integrations > Shopify > Disconnect. Or remove mani from Shopify > Apps.
Does this work with Shopify Plus?+
Yes. No differences in setup. Shopify Plus merchants get the same integration.
How often do products sync?+
Every 15 minutes. New products appear in mani within 15 minutes of being published in Shopify.
Can I use mani for Shopify email marketing?+
Yes. Generate email subject lines and hero images from your Shopify Brand DNA. Export and use in Klaviyo or Shopify Email.
Is there a Shopify app store listing?+
Coming soon. Currently connect via Settings > Integrations in your mani dashboard.
What happens if I delete a product in Shopify?+
It is removed from your Brand DNA product list on the next sync. Existing ads referencing the product are not affected.